Technical Consultant - Energy

Optima UK Inc Ltd
22,000 - 26,000
Closing date
27 Oct 2020

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Technical Consultant Energy

South Leicestershire

Up to £26,000 per annum

Our client is a well-established Leicestershire based Energy accreditation organisation that work closely with its members to provide support and expertise in the Energy Assessment industry.

As a technical Consult, you'll act as a front line contact to its members and play a key role as an ambassador for their strong Brand. You'll work towards the company Vision to be the leading independent provider of building energy rating expertise.

This role would ideally suit an individual that is already experienced as an Energy Assessor and/or has a background in auditing of technical information.

Role requirements:

  • Carry out internal audits of its members documentation lodged through the internal scheme

  • Make observations with the objective of maintaining a high standard of data quality used to issue Domestic Energy Performance Certificates (EPCs) in line with industry guidelines.

  • To proactively offer a high level and consistent front line support to our members through the provision of excellent technical support, including telephone, written, and face to face communications

  • Ensure the products and services are understood by members

  • Assisting with complaints handling

  • Continuously update your technical skills in order to provide the highest quality support to members.

To be successful in this role you will:

  • A keen interest in Sustainability & Energy

  • Have excellent communication skills, verbal and written.

  • Have the ability and willingness to provide high levels of customer service working in a busy office environment.

  • Good IT skills.

  • Have a 'Can-Do' attitude, willing to go the extra mile to provide a positive customer experience.

Monday - Friday - 9am - 5pm

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