Hire Controller

Waste Recruit
03 Oct 2018
03 Nov 2018
Full Time
Contract Type
Our client is a well-established, independently owned business focussing on skip hire, Plant hire, demolition, waste removal and recycling services. Due to a period of growth, a new vacancy has arisen within the Plant hire division for a Hire Controller. Plant and Tool ranges includes Access Platforms, Drilling & Breaking, Cleaning, Compaction, Decorating, Garden & Landscaping, Hand Tools & Power Tools, Material Lifting & Support, Plant Machinery & Attachments, Plumbing, Power Generation & Lighting, Pumping Heating & Drying, Site Works & Building, Surface Preparation and Concreting, Welding & Woodworking. Main Duties: • Communicating with customers in the shop, on the phone and via email • Proactive in learning about new products and have basic understanding of the range of products • Taking and processing orders for tools and plant hires • Processing tool and PPE sales within shop • Ordering sales stock • Trained in Hireguard insurance to 'sell' to customers • Liaising with staff members, customers and suppliers • Stocking and maintaining sales goods • Delivering equipment at busy times • Partaking in training courses as necessary, possibly in own time • Keeping work environment clean and tidy • Partaking in promotional events • Assisting with other tasks if required Person Specification: • Excellent communication and interpersonal skills. • High regard to customer satisfaction • Ability to learn about new products and understanding the basics of them, and be aware of competitor information • Must possess excellent organisational skills, meeting deadlines, plan and prioritise workloads. • A high level of accuracy is essential, seeking clarity when required and taking responsibility for own work. Resolve problems effectively. • Have a good knowledge of IT systems. • Must be a good team player or work well under own initiative. • Demonstrate understanding and works to exceed customer expectations. • Accountable for results and long term business objectives. • Work well under pressure Ref: J8327