AutoReq ID 3813BR Job Title Resource Advisor Country United Kingdom Location London Function Advisory Management Consulting Service Line Performance Central Management Service Line Information Over 1,000 people make up KPMG's Central Services and they all play a key part in the firm's success. Whether they're in finance, procurement, HR, facilities, marketing or IT, they provide crucial support to the people who work in our 23 UK offices.

Job Description

Job Summary

To provide a professional Resource Management service to the KPMG client-facing teams, ensuring the efficient and effective utilisation of on and offshore MC/RC resources through building excellent knowledge of the business and skill sets at Line of Business, Sub Service Line and individual level. Supporting the business to make critical decisions through the insight gained from accurate management information.

Key Responsibilities & Accountabilities


- Allocation of client facing staff to projects; drawing on robust negotiation skills to resolve conflicts and escalating issues when necessary

- Drive Service Line resourcing across the business by building excellent relationships and making the most of knowledge sharing with the wider team to maximise utilisation by team

- Influencing key stakeholders on resource selection to achieve maximum utilisation and effective skills / grade mix on projects

- Work with engagement managers to ensure profitability is kept at the forefront of resourcing decisions

- Support Resource Management projects and initiatives where appropriate to support the continuous improvement of the RM function, eg career clinics, PML roadshows and MI

- Attending the weekly sales pipeline meetings and flagging to Service Line Leadership any potential resourcing conflicts, challenges and successes

MI & Reporting

- Reporting on available resources, or those working on non chargeable activities, escalating issues where appropriate

- Ensuring that Retain is accurate by working closely with their off-shore Resource Administrators

- Reporting weekly to key stakeholders on MI such as forecast, actual utilisation and lending and borrowing rates, monitoring and investigating discrepancies between the data on a weekly / monthly basis and providing insight to the management team, highlighting any potential concerns of shortfall / over utilisation and any budget challenges

- Analyse resource data and highlight and concerns in periods of peak holiday, training or non chargeable activities that will impact business performance

- Responsible for chasing down variances between SAP and Retain and that any repeated non-compliance is escalated to Resource Manager and Service Line Leaders

- Understand and be aware of headcount movement to feed into the LoB Resource Managers

- Contribute relevant management information and feedback where appropriate to SPML / PMLs for use in moderation meetings for grades B to E within SSL group

- Provide commentaries as required for dashboard reports for leadership team reporting as required

Stakeholder Management

- Build and maintain strong relationships with SSLs, PMLs, COOs and Performance Managers to support resourcing processes and feed back when required on performance management issues

- Developing strong relationships across the wider resourcing community (UK and International); sharing resources across practices where appropriate

- Support the Performance Management of individuals by working closely with Performance Managers to identify the right opportunities for individuals to allow them to grow and develop

- Responsible for the regular promotion of KGS and Graduates within their SSL to maximise

- Liaise with Engagement Leaders to seek feedback on performance and utilise this to enhance development opportunities moving forwards

- Visit client sites as appropriate, to allow relationship building with the client facing team / engagement managers, aid forward planning and ensure forecasts are reflected accurately in Retain

- Meet and greet all new joiners to introduce Resource Management processes and understand their skills and career aspirations and skills matrices are completed

- Meet with all staff before they complete engagements to ensure mini bios and skills matrices are completed and updated on completion of engagements or at least every 6 months

Key Deliverables

- Achieve / exceed Service utilisation targets across the Service Line group in line with business goals / objectives

- Cascade accurate MI reports that support the business in making key strategic decisions in relation to resources / engagements

- Provide weekly commentaries on current utilisation rates, MI and resource challenges / successes so the business are kept up to date on current resource situation

Key Skills

- Team player

- Flexibility

- Excellent communication and relationship management skills

- Ability to work under pressure

- Ability to use initiative and influence key stakeholders / decision makers

- Confident, assertive and resilient and is able to prioritise their workload during busy periods and comfortable to 'push back' and challenge when necessary

- Ability to build a solid understanding of the line of business and sub service line(s) within which they operate and their strategic direction and business plans

- Ability to understand and balance the business goals along with individual's goals

- Ability to build relationships with client facing staff and represent their needs in resourcing decisions Applying with a Disability KPMG are proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. As a member of The Employers' Forum on Disability we're committed to ensuring that all candidates are treated fairly throughout the Recruitment Process. Should you be successful after the initial application stage, please discuss with your recruitment contact any reasonable adjustments to our Recruitment Process that you may require.

KPMG's commitment to diversity

KPMG consistently features in the Sunday Times Best Big Companies to work for, which has been recognised with a special achievement award to mark our 10 years in the Top 25. We pride ourselves on being a place where your individuality is valued; you can be yourself and still achieve your potential. We believe that your individuality helps us to deliver the best results to our clients. Diversity of background, diversity of experience, diversity of perspective - that's the KPMG difference. But, don't take our word for it, find out more about diversity at KPMG Here

Policy for Agencies

KPMG has a commitment to sourcing candidates directly and as such we do not accept speculative CV's from agencies. Please check here to see our policy on agencies: Policy

Job Segments: ERP, Consulting, Management Consulting, Procurement, SAP, Technology, Management, Operations
Salary: . Date posted: 12/06/2013